When you maintain Office 365 users, the first and most important step is what type of user do you need?
Now, what type of user is just the user function?
But we also have to figure out what type of license.
So there's a lot more questions than you would assume.
Most people think you buy and license you log on as a user and that's really the end of it.
Well, we have non licensed ones.
So a good example of a non licensed user is the admin account.
When I create.
Any sort of tenant.
I have to create the first admin account for the first log in, so let's say that the domain was Bayfield
Corner.
I would have a log in called admen at Mayfield Corner dot on Microsoft's dot com.
It's a first account created.
That's when you're logged on as when you first set it up.
And that's how you set everything else up.
Now, admin dot Mayfield corner dot by all dot on Microsoft dot com doesn't need to get e-mail.
Most of the time it's just the account that you log in kind of a back door persay.
So that's an example of a non licensed user.
You can create those for administration.
Other reasons for non licensed user is if you have some of this recently left the organization, you
think that you have got everything that you need before the account and then you want to delete the
account.
I don't like to delete it right away.
I take the license of the logging ability away from it so that if I suddenly need to look up an email
or some sort of data, that account I had access to, I can re-enable it at a license and I gain access
to that.
You also have your license users.
That's exactly what you think they are.
That's you.
That's me.
That's anyone that's logging on and using the content.
We have a shared mailbox.
Mailboxes are kind of cool, they're relatively new, relatively a shared mailbox means that I can create
a mailbox that other people can view.
But you can see what's in the inbox, what's in the sent items, what's been deleted.
It kind of acts like a regular mailbox for email.
The difference is for one shared mailbox is you don't have to pay for.
But shared mailboxes also don't belong to a standard human being.
Log in.
And what I mean by that is let's say we have support in in our support group as Fred and Barney and
Wilma and Betty.
So there's our support team.
They're going to be on a email label distribution list called Support.
Well, the problem is when support gets emailed, everyone gets a copy.
No one knows if anyone's addressed it.
So in a shared mailbox, they would go into that shared mailbox called support that all of these people
have access to so they can work together on that mailbox.
So a shared mailbox isn't a license that you pay for, but you do have to give people permission to
use it, which means anyone who's accessing the shared mailbox has to be a licensed user.
We have contacts.
So if you have external consultants in your organization that you want to make sure all of your users
have access to their contact information, you create an external contact.
Again, doesn't take a paid license.
It's just something you put in there.
We also have a resource user, which is kind of neat.
So a resource user is typically a piece of equipment or a conference room.
I see this most with conference rooms.
So let's say you have conference room A, B and C, and you want someone to book those conference rooms.
So by creating them as kind of a nonconventional user and it's an actual type of user, that conference
room A actually has its own calendar the same way.
My log on, I have a calendar the same way.
If you log on, you have a calendar with that calendar belongs to conference room A.
And it allows you to keep track of who is actually booked the conference rooms.
There's ways to configure them, whether they get automatically accepted, whether they go through a
moderator to approve, whether or not you can book that conference room.
So there's some other fun stuff behind the scenes.
But the first thing you have to do is you have to identify those resources and create them in 365.
A piece of equipment, I guess I'm dating myself again because it used to be that I called that the
overhead projector, but now they're all built in most of the time.
But any piece of equipment that people are using in meeting rooms, et cetera, can also be done this
way.