1 00:00:00,600 --> 00:00:01,530 Welcome to class. 2 00:00:01,620 --> 00:00:04,590 My name is Sandra Mistakes, and I'm going to be your instructor. 3 00:00:05,070 --> 00:00:08,490 I've been training the I.T. industry since 1991. 4 00:00:08,940 --> 00:00:15,030 In 91, we traveled the United States and trained on every single technology, the real high tech from 5 00:00:15,030 --> 00:00:16,640 DOS to word perfect. 6 00:00:16,980 --> 00:00:17,970 And that's all we had. 7 00:00:18,510 --> 00:00:25,530 We continued to train here for quite a few years, and I think I was up to about 200 classes before 8 00:00:25,530 --> 00:00:27,480 I started moving into managed services. 9 00:00:27,840 --> 00:00:33,240 So managed services allow me to take everything I've been training onto to truly implement it for customers. 10 00:00:33,900 --> 00:00:40,530 My training consulting has spanned networking, securities, workstation servers, all cloud technologies. 11 00:00:41,100 --> 00:00:48,090 We do a whole lot of telecom consulting and training and of course, Office 365 as a Microsoft partner. 12 00:00:48,360 --> 00:00:54,630 We get to spend every single day implementing training and making sure that everyone knows how to collaborate 13 00:00:54,630 --> 00:00:55,560 with the right tools. 14 00:00:56,040 --> 00:00:59,640 So 27 years later, I'm still working with businesses large and small. 15 00:00:59,970 --> 00:01:03,360 Teaching the tools to collaborate and streamlining their work environment. 16 00:01:03,720 --> 00:01:05,610 I hope you really enjoy the class.